Do you speak Polish?

On behalf of our client, we’re looking for a Customer Care Specialist to join the dynamic and diverse team of one of the biggest multinational companies in the world!

You will be acting as a liaison between customers and the company. The successful candidate for this role will have a strong command of the company’s customer service policies, while offering quick and accurate assistance to customers. Empathy, patience and a great communicator, with a problem-solving attitude, are the assets that will drive you to success!

If what you read describes you, apply now!

As a Customer Experience Agent, you will need to:

• Deliver high quality support in Polish: provide accurate and complete information by using the right methods/tools

• Manage large amounts of incoming calls & emails

• Build sustainable relationships and trust with customer accounts through open and interactive communication

• Handle customer complaints, provide appropriate solutions

• Identify and assess customers’ needs to achieve satisfaction